• يرجى نسخ / لصق رسالة الخطأ التي تراها على الشاشة ، إن وجدت.

Unknown email address when trying to recover the password for my account.

• يرجى توضيح ما تريد القيام به ، ماذا فعلت وما حدث

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ما هو متصفحك؟

• يرجى نسخ / لصق النص المعروض باللغة الإنجليزية بدلاً من لغتك. إذا كان لديك لقطة شاشة لهذا الخطأ (ممارسة جيدة) ، يمكنك استخدام Imgur.com لتحميله ونسخ / لصق الرابط هنا.

Unknown email address when trying to recover the password for my account.

• هل هذا النص متاح في translation system ؟ إذا كانت الإجابة بنعم ، فهل تمت ترجمتها لأكثر من 24 ساعة؟

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ما هو متصفحك؟

• يرجى توضيح اقتراحك بدقة وإيجاز بحيث يكون من السهل قدر الإمكان فهم ما تعنيه.

Unknown email address when trying to recover the password for my account.

• ما هو متصفحك؟

• ما الذي تم عرضه على الشاشة عندما تم حظرك (شاشة فارغة؟ جزء من واجهة اللعبة؟ رسالة خطأ؟)

Unknown email address when trying to recover the password for my account.

• ما هو متصفحك؟

• أي جزء من القواعد تم مخالفته في تصميم التبني لدى BGA

Unknown email address when trying to recover the password for my account.

• هل انتهاك القواعد مرئي عند إعادة اللعب؟ إذا كانت الإجابة بنعم ، فبأي رقم؟

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ما هو متصفحك؟

• ما هو نشاط اللعبة الذي أردت القيام به؟

Unknown email address when trying to recover the password for my account.

• ماذا تحاول أن تفعل لتحريك هذا العمل اللعبة؟

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ماذا حدث عند محاولة القيام بهذا (رسالة خطأ ، رسالة شريط حالة اللعبة ، ...)؟

• ما هو متصفحك؟

• في أي خطوة من اللعبة حدثت المشكلة (ما هو تعليمة اللعبة الحالية)؟

Unknown email address when trying to recover the password for my account.

• ماذا حدث عند محاولة إجراء هذه الحركة داخل اللعبة (رسالة خطأ ، رسالة شريط حالة اللعبة ، ...)؟

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ما هو متصفحك؟

• يرجى وصف مشكلة العرض. إذا كان لديك لقطة شاشة لهذا الخطأ (ممارسة جيدة) ، يمكنك استخدام Imgur.com لتحميله ونسخ / لصق الرابط هنا.

Unknown email address when trying to recover the password for my account.

• ما هو متصفحك؟

• يرجى نسخ / لصق النص المعروض باللغة الإنجليزية بدلاً من لغتك. إذا كان لديك لقطة شاشة لهذا الخطأ (ممارسة جيدة) ، يمكنك استخدام Imgur.com لتحميله ونسخ / لصق الرابط هنا.

Unknown email address when trying to recover the password for my account.

• هل هذا النص متاح في translation system ؟ إذا كانت الإجابة بنعم ، فهل تمت ترجمتها لأكثر من 24 ساعة؟

I have 2 paid accounts that me and my partner use. One of the accounts is working fine, but for the other we recently tried to login after a few months, and it complained about the password. No worries, we just click on the link to recover the password, and enter our email address. It comes back with "Unknown email address" in a large red banner. This is very unusual in that I have my confirmation emails for that user that shows we paid the annual fee last year (and won't expire for many more months). I tried going to the help and typing this up but it's been a few days and noone responds, and it's not like I can login and see what's wrong, cause I can't even get started!

(This message is being posted from my other paid account, since I can't login with the first one).

Where do you even go for help with this? Not getting any replies, and everything feels like a black hole.

• ما هو متصفحك؟

• يرجى توضيح اقتراحك بدقة وإيجاز بحيث يكون من السهل قدر الإمكان فهم ما تعنيه.

Unknown email address when trying to recover the password for my account.

• ما هو متصفحك؟