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#88835: "Game not opening for me "
#88835: "Game not opening for me "
fixed: تم إصلاح العلة
88835
26
ما هو هذا التقرير؟
ماذا حدث؟ يرجى اختيار من أدناه
في مرحلة ما ، لم اكن استطيع الوصول لواجهة اللعبة
ماذا حدث؟ يرجى اختيار من أدناه
في مرحلة ما ، لم اكن استطيع الوصول لواجهة اللعبة
يرجى التحقق مما إذا كان هناك بالفعل تقرير عن نفس الموضوع
إذا كانت الإجابة بنعم ، يرجى التصويت لهذا التقرير. يتم إعطاء التقارير ذات أكبر عدد من الأصوات الأولوية!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
وصف مفصل
-
• يرجى نسخ / لصق رسالة الخطأ التي تراها على الشاشة ، إن وجدت.
When trying to access the game, its not loading
-
• يرجى توضيح ما تريد القيام به ، ماذا فعلت وما حدث
• ما هو متصفحك؟
Google Chrome v113
-
• يرجى نسخ / لصق النص المعروض باللغة الإنجليزية بدلاً من لغتك. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. هل هذا النص متاح في translation system ؟ إذا كانت الإجابة بنعم ، فهل تمت ترجمتها لأكثر من 24 ساعة؟
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
-
• يرجى توضيح اقتراحك بدقة وإيجاز بحيث يكون من السهل قدر الإمكان فهم ما تعنيه.
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
-
• ما الذي تم عرضه على الشاشة عندما تم حظرك (شاشة فارغة؟ جزء من واجهة اللعبة؟ رسالة خطأ؟)
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
-
• أي جزء من القواعد تم مخالفته في تصميم التبني لدى BGA
When trying to access the game, its not loading
-
• هل انتهاك القواعد مرئي عند إعادة اللعب؟ إذا كانت الإجابة بنعم ، فبأي رقم؟
• ما هو متصفحك؟
Google Chrome v113
-
• ما هو نشاط اللعبة الذي أردت القيام به؟
When trying to access the game, its not loading
-
• ماذا تحاول أن تفعل لتحريك هذا العمل اللعبة؟
-
• ماذا حدث عند محاولة القيام بهذا (رسالة خطأ ، رسالة شريط حالة اللعبة ، ...)؟
• ما هو متصفحك؟
Google Chrome v113
-
• في أي خطوة من اللعبة حدثت المشكلة (ما هو تعليمة اللعبة الحالية)؟
When trying to access the game, its not loading
-
• ماذا حدث عند محاولة إجراء هذه الحركة داخل اللعبة (رسالة خطأ ، رسالة شريط حالة اللعبة ، ...)؟
• ما هو متصفحك؟
Google Chrome v113
-
• يرجى وصف مشكلة العرض. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
-
• يرجى نسخ / لصق النص المعروض باللغة الإنجليزية بدلاً من لغتك. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. هل هذا النص متاح في translation system ؟ إذا كانت الإجابة بنعم ، فهل تمت ترجمتها لأكثر من 24 ساعة؟
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
-
• يرجى توضيح اقتراحك بدقة وإيجاز بحيث يكون من السهل قدر الإمكان فهم ما تعنيه.
When trying to access the game, its not loading
• ما هو متصفحك؟
Google Chrome v113
سجل التاريخ
May 18 th 2023 12:20 • pflowerink • لم يتم اعادة انتاج الأخطاء من قبل المطورين حتى الآن:
Screen refresh didnt help the issue,
The problem has been happening since starting the game
The problem has been happening since starting the game
May 18 th 2023 12:30 • Tisaac • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
Screenshot ? Have you tried a different browser ? Device ?
May 18 th 2023 20:03 • kbuj • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
C'est arrivé sur ma table #377800576
Rafraichir la page n'a pas aidé
Le porbleme est apparu a chaque fois que je voulais jouer sur cette table. Sur mon Ipad ou telephone android tout fonctionne.
J'utilise chrome sur un ordinateur portable
Rafraichir la page n'a pas aidé
Le porbleme est apparu a chaque fois que je voulais jouer sur cette table. Sur mon Ipad ou telephone android tout fonctionne.
J'utilise chrome sur un ordinateur portable
May 19 th 2023 12:36 • Glandalf_le_Blanc • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
I wanted to report the error by making a usual request but I no longer have any access to the game interface and therefore no longer have access to the table number. This is a game of Ark Nova to which I invited a friend of mine. We made the selection of maps and since then I can no longer access the interface of the game. I get stuck at the beginning of loading the interface. I use chrome.
Does anyone have a solution for me?
THANKS
Does anyone have a solution for me?
THANKS
May 19 th 2023 16:02 • GTSchemer • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
Can you please take a screenshot?
For anyone seeing this, are you on a tablet? Phone? Laptop?
For anyone seeing this, are you on a tablet? Phone? Laptop?
May 19 th 2023 19:04 • pflowerink • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
Opening on a phone.
May 19 th 2023 19:09 • pflowerink • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
imgur.com/a/HdA6MR1
That as far as it loaded for last two days. No error message is coming up and F5 isn't doing anything.
That as far as it loaded for last two days. No error message is coming up and F5 isn't doing anything.
May 19 th 2023 19:14 • GTSchemer • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
@pflowerink what model phone? Do you know the web browser version? (like Chrome 103)
May 19 th 2023 19:26 • lefrom • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
The game does not start for me and is in loading state. I didn't play at all. I haven't got my table number.
Th refresh F5 key does not solve the problem. I cannot do anyting
I use the BGA application and the problem is thesame with the browser chrome
Th refresh F5 key does not solve the problem. I cannot do anyting
I use the BGA application and the problem is thesame with the browser chrome
May 19 th 2023 19:33 • GTSchemer • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
@lefrom what model phone?
May 19 th 2023 19:34 • pflowerink • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
Samsung galaxy s9, I use the app. So im not sure what browser it is opening up in. When I try to use a different browser it sends me to the app.
May 19 th 2023 19:36 • pflowerink • يطلب المطورون المزيد من المعلومات لإعادة إنتاج هذا الخطأ:
I know the person im playing with and they are having no issues opening the game from there said hence why I was able to get the table number. I now have a time plenty as I can access the game.
May 19 th 2023 19:36 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
Thanks. I am reporting info to the programmers.
May 19 th 2023 19:42 • pflowerink • تم تأكيد الخلل من قبل المطوريين:
I have uninstalled the app and opened in Samsung Internet and I was able to access the game.
May 19 th 2023 19:47 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
If anyone has this problem with Chrome in Windows, please report what version of Chrome so we can try to reproduce the problem.
May 20 th 2023 14:29 • lefrom • تم تأكيد الخلل من قبل المطوريين:
@GTSchemer I don't play with my phone but with my PC.
But the problem does not appear with Microsoft edge and i could begin to play
But the problem does not appear with Microsoft edge and i could begin to play
May 20 th 2023 14:49 • docthib • تم تأكيد الخلل من قبل المطوريين:
I do have this problem as well on PC.
Loading stuck on "opening game box" screen.
Chrome Version 113.0.5672.93
No javascript error in console, nor in network however there are some pending operations (see screenshot).
However it completely frozes the Chrome tab! (never seen this before)
I'm even not able to close it, no more click interaction possible :o
No problem when using Firefox.
Table: 370344454
Console screen + network screen: imgur.com/a/rwCFlZk
Loading stuck on "opening game box" screen.
Chrome Version 113.0.5672.93
No javascript error in console, nor in network however there are some pending operations (see screenshot).
However it completely frozes the Chrome tab! (never seen this before)
I'm even not able to close it, no more click interaction possible :o
No problem when using Firefox.
Table: 370344454
Console screen + network screen: imgur.com/a/rwCFlZk
May 20 th 2023 17:33 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
I think I have the same version of Chrome @docthib, very interesting.
You don't have any firewall or adblock in Chrome, do you?
You don't have any firewall or adblock in Chrome, do you?
May 20 th 2023 18:51 • docthib • تم تأكيد الخلل من قبل المطوريين:
I do have AdBlock Plus, no firewall.
But even with ADP disabled, it's still does not work
But even with ADP disabled, it's still does not work
May 20 th 2023 18:55 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
Hmm, I wonder if something about AdBlock Plus is still hindering things even when disabled.
Ark Nova includes "sponsors" which might sound suspicious to an ad blocker.
Ark Nova includes "sponsors" which might sound suspicious to an ad blocker.
May 20 th 2023 19:21 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
UPDATE: A player reported a problem like this, and changing their language to English at boardgamearena.com/preferences?section=lang fixed it for them.
If this fixes it for everyone, it may be a localization issue. The team is investigating.
If this fixes it for everyone, it may be a localization issue. The team is investigating.
May 21 st 2023 04:58 • darknngel • تم تأكيد الخلل من قبل المطوريين:
me Neither.....cant access my game it wont charge wont have access to it. im with chrome too.
May 21 st 2023 05:37 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
@darknngel can you try changing your language to English temporarily as a workaround, using boardgamearena.com/preferences?section=lang
May 21 st 2023 15:13 • Darkman • تم تأكيد الخلل من قبل المطوريين:
boardgamearena.com/2/arknova?table=375079277
I can't open the game since May 17th . I was using Chrome but this morning I tried with Edge and it worked.
I can't open the game since May 17th . I was using Chrome but this morning I tried with Edge and it worked.
May 21 st 2023 15:18 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
@Darkman, as a workaround you can change your language to English described above, or use a non-Chrome browser. It is being investigated.
May 21 st 2023 15:20 • Darkman • تم تأكيد الخلل من قبل المطوريين:
Nevermind the previous report, the game did not opened afterall... It opened as a visitor but when I loged in, it did not open.
Ouverture de la boite... then after a minute a popup opens: This page isn't responding.
I have several other games and I am able to play without any problem.
boardgamearena.com/2/arknova?table=375079277
Ouverture de la boite... then after a minute a popup opens: This page isn't responding.
I have several other games and I am able to play without any problem.
boardgamearena.com/2/arknova?table=375079277
May 21 st 2023 16:35 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
@Darkman did you try changing your primary language to English at boardgamearena.com/preferences?section=lang
This is just a workaround. You can change back after testing.
This is just a workaround. You can change back after testing.
May 22 nd 2023 01:26 • Jessoya • تم تأكيد الخلل من قبل المطوريين:
I switched to English and I still have the problem, (often with table 379031826). If this table is the next table to play, It doesn't load, but if I play all the other table, I manage to be able to go there after played the last one. But if it's the only one I have to play, I can't.
I am with chrome. I will try with another browser.
I am with chrome. I will try with another browser.
May 22 nd 2023 01:36 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
@Jessoya thank you, please let us know how it works with another browser.
This is an extremely unusual bug. Even slight changes to card text is making Chrome freeze or not freeze, and are currently don't know why. It may even be an issue with Chrome itself.
This is an extremely unusual bug. Even slight changes to card text is making Chrome freeze or not freeze, and are currently don't know why. It may even be an issue with Chrome itself.
May 22 nd 2023 02:02 • Jessoya • تم تأكيد الخلل من قبل المطوريين:
@GTSchemer Didn't work on Edge on PC, but it work on the app on my Android phone.
May 22 nd 2023 02:10 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
@Jessoya thanks. I wonder if Firefox would work, if you or your opponent have it installed.
May 22 nd 2023 02:38 • Jessoya • تم تأكيد الخلل من قبل المطوريين:
@GTSchemer I download et try with Firefox and it's working, if it's help
May 22 nd 2023 03:25 • GTSchemer • تم تأكيد الخلل من قبل المطوريين:
Edge and Chrome are based on the same engine. Firefox is not, so that is good data.
May 22 nd 2023 04:23 • Callihan • تم تأكيد الخلل من قبل المطوريين:
I'm having the same problem with Chrome and Edge. Seems to work in Firefox. Table 378234591
Tried the language change, clearing all cache and cookies, and incognito mode. Adbock is disabled.
2 friends in the game and they aren't having any issues. I know 1 of them is using an Ipad.
Tried the language change, clearing all cache and cookies, and incognito mode. Adbock is disabled.
2 friends in the game and they aren't having any issues. I know 1 of them is using an Ipad.
May 22 nd 2023 05:43 • GumbyProf • تم تأكيد الخلل من قبل المطوريين:
We're having the same problem in:
boardgamearena.com/2/arknova?table=377709478
One thing I see is that the Game Progression is marked to 100%, so maybe it thinks we're at the end of the game (I don't think we actually are).
boardgamearena.com/2/arknova?table=377709478
One thing I see is that the Game Progression is marked to 100%, so maybe it thinks we're at the end of the game (I don't think we actually are).
May 22 nd 2023 09:41 • vre • تم تأكيد الخلل من قبل المطوريين:
Same issue with our table.
i.imgur.com/n55p7Jq.png
The particularity - not sure it matters - is that the game was started in Alpha phase:
boardgamearena.com/2/arknova?table=377685681
i.imgur.com/n55p7Jq.png
The particularity - not sure it matters - is that the game was started in Alpha phase:
boardgamearena.com/2/arknova?table=377685681
May 22 nd 2023 11:33 • Nasher1976 • تم تأكيد الخلل من قبل المطوريين:
Same issue - boardgamearena.com/9/arknova?table=379463931
May 22 nd 2023 12:22 • Nasher1976 • تم تأكيد الخلل من قبل المطوريين:
I can now get back into my game - please check your games and report back
May 22 nd 2023 12:24 • Tisaac • تم إصلاح العلة:
We found the source of the issue, but we have no idea why it's breaking Chrome.
The issue is with the translation of Hypnosis description.
We changed the description so all the tables should be fixed but we should wait until tomorrow to see if new translation of this new description will make the game broken or not.
The issue is with the translation of Hypnosis description.
We changed the description so all the tables should be fixed but we should wait until tomorrow to see if new translation of this new description will make the game broken or not.
May 22 nd 2023 22:53 • GTSchemer • تم إصلاح العلة:
After further research, we have deployed a more robust fix which should prevent the issue affecting Chrome and Edge.
If you changed your language to English, you can try changing it back now.
If you changed your language to English, you can try changing it back now.
Feb 28 th 2025 06:43 • fredz_spirre • تم إصلاح العلة:
Same for me an Ark Nova game in progress does not load. Another game my friend whose turn it is can't enter game.
اضف لهذا البلاغ
الرجاء إضافة أي شيء يبدو هنا ذا صلة من أجل إعادة إنتاج هذا الخطأ أو فهم اقتراحك:
- تعريف طاولة/تعريف حركة
- هل حلَت F5 المشكلة؟
- هل ظهرت المشكلة عدة مرات؟ كل مرة؟ بطريقة عشوائية؟
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
تغيير حالة التقرير إلى:
bug?id=88835
